SHIPPING POLICY

Cool Season

November - April

Please allow 1-2 days
for processing, plus shipping time.

 

Warm Season

April - October

Due to the temperature
sensitive nature of our products and the extreme heat in the Palm Springs area
we have tailored a shipping program specific to the hotter months of the year.
All packages are shipped via UPS and require different ordering parameters
depending on the destination zone and shipping method.

Quality Guarantee

If for any reason our
product does not meet your expectations upon arrival, please let us know.

P.O. Boxes

We do not have the
ability to ship to P.O. boxes.

Tracking

Tracking information
is sent by UPS via email once order is picked up.

Address Correction

We cannot be
responsible for incorrect/incomplete addresses. A fee will be applied for
address corrections made after an order has dispatched.